The Bell Hotel

Mildenhall, Suffolk

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Check-in Date
Nights
#Rooms
 
Room 1
Adults
Children
Room 2
Room 3
Average Guest Rating for The Bell Hotel, Mildenhall
Rooms:
2.7
Value:
3.3
Friendliness:
3.9
Cleanliness:
3.1
Facilities:
2.9
Staff service:
3.7
Location:
3.9
Breakfast:
4.1
Guest Rating:
3.2
From 87 reviews
Sort:Guest Reviews
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Pamela
Mature Couple
Stayed: Sep '13
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
5
"Good Hotel but Poor Housekeeping"
Check in was ok, the man could have been more friendly! Our room was very disappointing it was dirty. The window has a cracked pane of glass and would not close properly. We decided not to use the war... Read more
"Good Hotel but Poor Housekeeping"
Check in was ok, the man could have been more friendly! Our room was very disappointing it was dirty. The window has a cracked pane of glass and would not close properly. We decided not to use the wardrobe as it had and old glass of red wine on the shelf and was dusty and dirty. I could not bring myself to use the shower but my husband did and said worked ok. Read less
Likes:
The meal we had on our first evening was ok, the best thing was the waitress she was attentive and friendly. Breakfast was good.
Dislikes:
The fact that our room was not cleaned properly, I would say that bad housekeeping lets the hotel down, it is a shame because otherwise it would be a nice place to stay.
The Bell Hotel, Mildenhall
Tracey-Anna
Alone
Stayed: Aug '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay"
Very friendly atmosphere after a day at the races... Read more
"Lovely stay"
Very friendly atmosphere after a day at the races Read less
Likes:
The friendly staff
Dislikes:
no
The Bell Hotel, Mildenhall
Vivien
Mature Couple
Stayed: Aug '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Comfortable"
Overnight for family Golden Wedding Party.... Read more
"Comfortable"
Overnight for family Golden Wedding Party. Read less
Likes:
We have stayed at the bell before and we did so again because of the informal friendly staff. Also we like to have breakfast at the hotel where we are staying included in the room price.
Dislikes:
No
The Bell Hotel, Mildenhall
Andrew
Group of Adults
Stayed: Aug '13
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
1
Breakfast:
4
"Pleasant staff, hotel situated in busy location"
A necessity due to distance.... And having a dog.... Read more
"Pleasant staff, hotel situated in busy location"
A necessity due to distance.... And having a dog. Read less
Likes:
Dog friendly and the breakfast was good.
Dislikes:
Our stay was on a Saturday night, The room was comfortable, the hotels location near to a takeaway made sleeping impossible, the noise and disturbance through the night if staying in a room at the fro
Response from The Bell Hotel:
unfortunately this was a late booking and these rooms were the only ones available .we do appologise for the disturbance from the take away .
The Bell Hotel, Mildenhall
Gareth
Family with older Children
Stayed: Aug '13
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Good but in need of refurbishment"
Stayed for 2 nights when visiting Newmarket. Staff friendly and helpful breakfast was good, room ok but bathroom needs a refurb. No problem with noise as others have mentioned, would stay again.... Read more
"Good but in need of refurbishment"
Stayed for 2 nights when visiting Newmarket. Staff friendly and helpful breakfast was good, room ok but bathroom needs a refurb. No problem with noise as others have mentioned, would stay again. Read less
Likes:
Location, friendly staff, good breakfast, good value
Dislikes:
Needs a refurb
The Bell Hotel, Mildenhall
stewart
Mature Couple
Stayed: Aug '13
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
4
"room was clean but needs refurbished"
was okay for 1 night... Read more
"room was clean but needs refurbished"
was okay for 1 night Read less
Likes:
breakfast
Dislikes:
window would not close
The Bell Hotel, Mildenhall
Michael
Family with young Children
Stayed: Jun '13
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
2
"Very friendly and helpful staff-letdown by the quality of facilities."
We were attending a party in the function Room... Read more
"Very friendly and helpful staff-letdown by the quality of facilities."
We were attending a party in the function Room Read less
Likes:
The staff were great
Dislikes:
The facilities in the room, and around the hotel were poor.
The Bell Hotel, Mildenhall
Simon
Mature Couple
Stayed: Jun '13
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
1
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
5
"Great Breakfast, shame about the rooms."
We stopped for a couple of nights over the weekend to see some friends locally. The hotel had a function on each evening we were there, both making some loud noise but as they had a midnight curfew it... Read more
"Great Breakfast, shame about the rooms."
We stopped for a couple of nights over the weekend to see some friends locally. The hotel had a function on each evening we were there, both making some loud noise but as they had a midnight curfew it was not a problem. Read less
Likes:
Breakfast was hearty and plentiful. They even got in Vegetarian Sausages and Smoked Haddock especially for my wife.
Dislikes:
Sadly room cleanliness was very lacking. We do not have a problem with tired decor or the like, but this was a real cleanliness issue.
Response from The Bell Hotel:
Thank you for your comments ,redecorating of the property will be starting in September 2013
The Bell Hotel, Mildenhall
Jane
Mature Couple
Stayed: Jun '13
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
5
"Nice room spoiled by late night noise from the bar below."
Spacious room, clean if a little dated. We stayed for one night only to attend a local event. Breakfast was really nice & set us up for the day.... Read more
"Nice room spoiled by late night noise from the bar below."
Spacious room, clean if a little dated. We stayed for one night only to attend a local event. Breakfast was really nice & set us up for the day. Read less
Likes:
The Bell is full of character. Our room was very spacious. Would have been ideal for several of you to get ready - lovely big mirror for doing hair & make up etc.
Dislikes:
The music & noise from the bar which went on well beyond midnight - but we didn't go & complain as we figured people would toddle home soon.
The Bell Hotel, Mildenhall
Nathan
Mature Couple
Stayed: Jun '13
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Ideal for overnight stay in Mildenhall"
We stayed a single night to attend a wedding. The hotel was ideally situated and was just what we needed at short notice. Good sized room in a traditional building.... Read more
"Ideal for overnight stay in Mildenhall"
We stayed a single night to attend a wedding. The hotel was ideally situated and was just what we needed at short notice. Good sized room in a traditional building. Read less
Likes:
Location excellent, good bar and courtyard. Breakfast was very good.
Dislikes:
The room was a bit tired, especially the window. Curtains very thin, did not keep out the light.
The Bell Hotel, Mildenhall
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